As HAYPEKS İNŞAAT TURİZM YATIRIMLARI VE TİC. A.Ş. (MERYAN HOTEL), in accordance with the Personal Data Protection Law No. 6698 ("KVKK"), we would like to inform you, as the Data Controller, within the framework of Article 10 titled "Obligation to Inform by the Data Controller" and Article 11 titled "Rights of the Data Subject" of the KVKK, about the purposes for which your personal data will be processed, to whom and for what purposes your processed personal data may be transferred, the method and legal basis for collecting your personal data, and your other rights listed in Article 11 of the KVKK.
Purposes of Processing Your Personal Data
HAYPEKS İNŞAAT TURİZM YATIRIMLARI VE TİC. A.Ş. (MERYAN HOTEL) collects and processes your personal data verbally, in writing, or electronically due to the regulations of the Tourism and Revenue Administration and other relevant institutions, as well as the contracts we have concluded. Your personal data will be used to provide services related to our company's business activities, improve the quality of these services, carry out our company's sales, marketing, and other activities, and comply with information storage, reporting, and notification obligations. Additionally, your personal data may be used within the scope of studies such as CRM (Customer Relationship Management) applications to improve the quality of the services we provide to you and for sales and marketing activities.
Your personal data will not be used for purposes other than those specified above without your explicit consent and will not be shared or transferred to third parties except for legal obligations and official institutions/organizations.
Our company will share your personal data only with your explicit consent or in other cases foreseen in Article 5/2 of the KVKK, including the legislation we are subject to, in order to provide you with value-added services, opportunities, and to improve service quality, with our affiliates, directly or indirectly associated companies, joint ventures, or public institutions/organizations authorized to request such data due to legal obligations, and with domestic or international institutions, suppliers, authorized sellers/dealers/business partners we collaborate with, provided that sufficient measures are taken.
Method of Collecting Personal Data
Personal data may be collected in various situations, including but not limited to:
A. Hotel activities:
• Room reservation
• Hotel check-in and payment
• Eating/drinking at the hotel bar or restaurant during a stay
• Requests, complaints, and/or disputes.
Under the KVKK, processing personal data refers to any operation performed on personal data, whether fully or partially automated or non-automated, such as obtaining, recording, storing, preserving, modifying, reorganizing, disclosing, transferring, taking over, making available, classifying, or preventing the use of data.
B. Participation in marketing programs or events:
• Enrollment in loyalty programs
• Participation in customer surveys (e.g., Guest Satisfaction Survey)
• Online games or contests
• Subscription to newsletters to receive offers and promotions via email.
C. Information transmission from third parties:
• Tour operators, travel agencies, GDS reservation systems, and others.
D. Internet activities:
• Connecting to Meryan Hotel websites (IP addresses, cookies)
• Online forms (online reservations, surveys, Meryan Hotel pages on social networks, Facebook login, etc.).
Keeping Your Personal Data Accurate and Up-to-Date
Those who share their personal data with our company acknowledge that ensuring the accuracy and currency of this information is important both under the Personal Data Protection Law No. 6698 and other relevant legislation, and they accept that any liability arising from providing incorrect information will be solely theirs. You can notify us of any changes or updates to your personal data by sending an email to
kvkk@meryan.com.
Deletion, Destruction, or Anonymization of Your Personal Data
Your personal data processed for the purposes stated in this information text will be deleted, destroyed, or anonymized by us when the purpose requiring processing under Article 7/1 of the KVKK ceases to exist, and after the periods specified by laws under Article 138 of the Turkish Penal Code have passed.
Measures for the Protection of Personal Data
The protection of personal data is an important issue for our company. Our company takes necessary measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Our company undertakes to keep your personal data confidential and to take all necessary technical and administrative measures to ensure confidentiality and security. Despite our company's necessary information security measures, if personal data is damaged or falls into the hands of third parties due to attacks on the website or system, our company will immediately notify you and the Personal Data Protection Board.
Other Rights Listed in Article 11 of the KVKK
By applying to our company, you have the right to:
a) Learn whether your personal data is processed,
b) Request information if processed,
c) Learn the purpose of processing and whether it is used accordingly,
d) Know the third parties to whom it is transferred domestically/abroad,
e) Request correction if incomplete/incorrectly processed,
f) Request deletion/destruction under the conditions in Article 7 of the KVKK,
g) Request notification of the operations in (d) and (e) to third parties,
h) Object to unfavorable results arising from analysis via automated systems,
i) Request compensation for damages due to unlawful processing.
To exercise these rights under Article 11 of Law No. 6698, you can always contact us by sending an email to
kvkk@meryan.com. For matters related to your personal data, only the email address
kvkk@meryan.com should be used, and requests or notifications from other channels will not be considered.